• The magic is always in the detail. 

    Theodor Fontane

     

Automation solutions from fpt robotics stand for high performance and availability. We support you during the entire plant life-cycle - solution oriented and reliable. From consultation and commissioning up to cyclical maintenance and optimization. We are at your service to minimize down times and increase your sustainable productivity. Our five service components:

⦁    Hotline
⦁    Inspection and maintenance service
⦁    Spare parts service
⦁    Training & coaching
⦁    Modernization and optimization

Maintenance, consulting or optimization – You decide which topics you cover with your own resources and where you count on us. Around the clock and around the world without compromises.

Service form
fault report
  • Modernization and optimization

    New requirements and ever shorter product life cycles do not stop at your plant. We advise you on the most economically sensible measures for optimizing your automation solution. More

  • Training & coaching

    With hands-on instruction, we give you the confidence your team needs for plant operation. You also benefit from a wide range of training options. The choice is yours. More

  • Inspection & maintenance service

    A regularly maintained plant provides you with the security you need for reliable production. For maximum operational readiness, you can choose from different staggered maintenance programs. More

  • Spare part service

    Your plant should be available and productive at all times. That's why we offer you various packages and solutions for procuring the spare parts you need - customized and at lightning speed.More

  • Hotline

    Whether you need advice on plant operation, technical problems or a joint troubleshooting call - our experts are there for you around the clock. More

"Customer support is similar to sports: Not everyone can play all positions on the field. It is more about the playing on the right position so that everything works. If you follow this simple principle, you have a competitive advantage."

Christian Nägele
Management division customer service & support